Build your confidence using English in professional settings with our Business English course, delivered live online. Designed for learners who want to communicate clearly and effectively at work, this course focuses on practical language skills for real-world business situations.
You will learn how to write professional emails, contribute confidently in meetings, deliver engaging presentations, and communicate effectively with colleagues and clients. Lessons are interactive and practical, using real-life scenarios so you can immediately apply what you learn.
The course also develops your understanding of workplace communication styles and cross-cultural expectations, helping you navigate professional environments with greater confidence.
Course Content
- Professional Writing: Structure and write effective business emails and correspondence, respond to enquiries and complaints, and avoid common mistakes.
- Meetings & Verbal Communication: Express opinions, agree and disagree appropriately, ask for clarification, and manage discussions professionally.
- Presentations & Negotiation: Structure engaging presentations, use persuasive language, handle questions, and develop negotiation skills.
- Networking & Cross-Cultural Skills: Build workplace relationships, practise small talk, and adapt communication styles for diverse audiences.
Pre-requisites
- Approximately 80+ hours of prior English learning experience.
- Recommended for students who have completed Conversation & Pronunciation Skills or Intermediate Language Mastery.
Course Venue
- Online via Zoom. Access details provided upon enrolment.
- Students who attend at least 80% of the course receive a Certificate of Attendance.
Details
You will learn
- Write clear and professional business emails and documents
- Communicate confidently in meetings and presentations
- Use appropriate business vocabulary and cross-cultural communication skills
You will get
- Live interactive online classes via Zoom
- All learning materials provided by the tutor
- Certificate of Attendance (80% minimum attendance)
Appropriate for
Adults learning English as a second language who want to improve workplace communication skills or advance their career opportunities.
Preparation
What to bring
- Device with stable internet connection
- Notebook and pen
- English dictionary (optional)
What to wear
Your Teacher
Sydney Community College
38 reviewsSydney Community College is a registered charity with a voluntary Board of Directors.
The College has a mission to offer innovative continuing adult education and training programmes that support individual efforts and facilitate sustainable social change.
We do this by:
- Providing quality continuing adult education opportunities for people to build practical and theoretical skills and develop knowledge;
- Leveraging from and developing community capacity and inclusivity;
- Developing innovative affordable and accessible skills training programmes;
- Partnering with like organisations to deliver learning opportunities for disadvantaged individuals and communities;
- Partnering with all levels of government to deliver education policy objectives.
Cancellations & Refunds
If the organiser cancels the class:
You are entitled to a full refund.
If you can't attend the class:
You’re welcome to send someone in your place.
OR
- A refund can be requested 10 days before class starts. An admin fee of AU$45.00 applies.
Terms & Conditions
At Sydney Community College, we know that plans can change unexpectedly. Whether it’s a shift in your schedule, a family emergency, or just a change of heart, we want to support you in the fairest way possible.
At the same time, we’re a not-for-profit organisation that commits resources to running each class—so last-minute cancellations can significantly impact our ability to offer quality, affordable programs.
That’s why we’ve created a simple, transparent policy that balances your need for flexibility with our need to plan and deliver courses sustainably. Our cancellation policy offers two clear options, depending on when you notify us:
Cancel More Than 10 Days Before the Course Starts – You can choose to receive a full refund, minus a $45 administration fee OR a non-refundable credit note valid for 12 months for the full value you paid for the course. This credit can be used towards any future course at the College.
Option 2: Cancel Within 10 Days of the Course Starting - You’ll receive a credit note valid for 12 months for 50% of the course fee you paid for the course. This credit can be used towards any future course at the College.
Please note that both refund and credit options are only available before the course begins. Once the course has started—or if you decide to withdraw after it has commenced—no refunds or credits can be issued. If you need to cancel your enrolment, just email us and we’ll take care of it based on the timelines above.
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Business English Course
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